Alex Margarit, a sales leader, professional, entrepreneur, industry service management specialist and marketeer. Passionate about leadership in the areas of improving everyday work,, the future of work and delivering awesome customer experiences.
He has more than 20 years of industry experience in service management, automation and service assurance, working with leading companies around the world to help them transform their organizations into strategic partners. He is currently serving as an executive specialist in IT Operations covering enterprise accounts for the Australian region for ServiceNow. ServiceNow is a cloud based silicon valley service management company (Forbes Global Most Innovative Company of 2018) based in Santa Clara, US.
Along with being cited in numerous publications, an industry thought leader in the service management space, he has delivered executive presentations in London, Dublin, Amsterdam, Boston, Brisbane, Sydney and Melbourne for a number of key industry events and conferences worldwide as well as a number of video interviews, on topics ranging from digital transformation, digital literacy, digital distruption, automation, future of work, compliance, service management, mobility, operations and security.